To ensure that the storing of data works smooth it is good practice to wrap your existing data model load into the following if statement.
If not IsPartialReload() then
<Existing data model load script>
Just insert it at the very beginning of your data load and in the end. You can have as many script sections included between the
end if statements as you like.
Example:If not IsPartialReload() thenFEATURES:LOADCASEID,COUNTRYFROM [lib://Komment/Call_Center.xlsx](ooxml, embedded labels, table is Sheet1);End if
Before you start configuring Komment in the User Interface you need to define if any new fields are to be used as an editable field.
Still in the load script:
Find an existing data table for which you want your Komment fields to be related to.
Add new lines for each of these fields using the following notation
null() as Comment
Reload the application after you've added the needed fields.
CASES:LOADCASEID,Country,Severity,//Newly defined input fieldsNull() as Status,Null() as Action,Null() as DateFROM [lib://Komment/Call_Center.xlsx](ooxml, embedded labels, table is Sheet1);